ONLINE: ADVANCED SUPERVISORY SKILLS TRAINING

Supervisors and managers are tasked to make sure that things are done correctly and at the right time. However, managing people has gradually evolved, and most experienced supervisors must learn to adapt to the change. Some “old” supervisory techniques may no longer work. In this seminar, you will be taught the best practices in management, and how to supervise a team in the most effective manner.

Key Topics

MODULE 1: BASICS OF LEADERSHIP
Leadership Defined
Leadership Style
Formal vs. Informal Leaders
5 Levels of Leadership
Demonstrating Effective Leadership

MODULE 2: MOTIVATION AND MORALE
Main Concerns of Effective Supervisors in Leading His Team
Team Morale and Productivity

MODULE 3: RESOLVING CONFLICT
Conflict Defined
Source of Conflict
Conflict Situation Responses

MODULE 4: EFFECTIVE DELEGATION
Things to Consider in Delegating Work
Steps in Effective Delegation
10 Levels of Delegation

MODULE 5: MAKING DECISIONS TO SOLVE PROBLEMS
Guide to Problem Solving and Decision-Making Techniques

MODULE 6: COACHING AND COUNSELING
Preparation is the Key
Coaching People Through Mistakes
Pitfalls to Avoid
Guidelines for Conducting Session

MODULE 7: MANAGING MEETINGS
Steps in Correctly Handling Meetings
Controlling Certain Situations in a Meeting

To learn more, please join our webinar. Please call or text: 0915.205.0133 | 0908.342.3162 | 0933.584.7266 | (02) 8.727.5628, or email us the following details at [email protected] so we can better assist you:


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