CSR- FINANCIAL ACCOUNT FOR COLLEGE UNDERGRADUATES (GHSBCP)

Job Description:

? Familiar with processing financial accounts or willing to learn about finance, accounting, or money matters
? Managing incoming calls and customer service inquiries
? Identifying and assessing customers’ needs to achieve satisfaction
? Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
? Provide appropriate solutions and alternatives, follow up to ensure resolution
? Keeping records of customer interactions, transactions, comments and complaints

Qualifications:

? Must be at least College Graduate
? No experience necessary but a welcome advantage!
? Must be able to speak in English
? Good communication and written skills
? Good problem – solving skills and focus on quality
? Computer literate
? Must be able to type at least 25 words per minute
? Must be flexible with working hours
To process your application, bring 3 copies of your resume at Unit 2004, 139 Corporate Center, 139 Valero Street, Salcedo Village Makati City and look for Ms. BUTTERCUP