HUMAN RESOURCES DEPARTMENT HEAD

Human Resources Department Head
Qualifications and Responsibilities:
•Preferably with HR experience in BPO company (2 to 5 years of experience)
•Maintains the work structure by updating job requirements and job descriptions for all
positions.
•Maintains organization staff by establishing a recruiting, testing, and interviewing program;
counseling managers on candidate selection; conducting and ****yzing exit interviews;
recommending changes and prepares employees for assignments by establishing and conducting orientation and
training programs.
•Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job
evaluations; preparing pay budgets; monitoring and scheduling individual pay actions;
recommending, planning, and implementing pay structure revisions.
•Ensures planning, monitoring, and appraisal of employee work results by training
managers to coach and discipline employees; scheduling management conferences with
employees; hearing and resolving employee grievances; counseling employees and
supervisors; counseling and disciplining employees
•Maintains employee benefits programs and informs employees of benefits by studying and
assessing benefit needs and trends; recommending benefit programs to management;
directing the processing of benefit claims; obtaining and evaluating benefit contract bids;
awarding benefit contracts; designing and conducting educational programs on benefit
programs.
•Ensures legal compliance by monitoring and implementing applicable human resource
federal and state requirements; conducting investigations; maintaining records; representing
the organization at hearings.
•Maintains management guidelines by preparing, updating, and recommending human
resource policies and procedures.
•Maintains historical human resource records by designing a filing and retrieval system;
keeping past and current records.
•Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; participating in
professional societies.
•Completes human resource operational requirements by scheduling and assigning
employees; following up on work results.
•Able to contributes to team effort by accomplishing related results as needed.
•Willing to work in Imus, Cavite on a graveyard shift