ACCOUNT MANAGER

ACCOUNT MANAGER
The successful candidate will meet the requirements below:
Job Description
• Strong knowledge of the nature of the business of the account, its standards and processes
• Ability to work in a fast-paced environment that handles time sensitive and secure transactions
• Must possess strong people management skills
• Previous experience / general understanding of underwriting-related processes, policy
processing and ****ytics
• Excellent project management skills are a must
• Domestic and international Business Process Outsourcing (BPO) experience
• Detail-orientated and able to support a team of client service specialists
• Excellent writing skills are essential
• Strong interpersonal and communication skills including a firm and patient demeanor
• Proficient in MS Office Suite (including Word, Excel, PowerPoint and Visio
• Operating as the lead point of contact for any and all matters specific to your accounts
• Building and maintaining strong, long-lasting customer relationships
• Forecast and track key account metrics
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
Qualifications
• At least 1-2 years work experience as an Account Manager or relevant role.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an
organization
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining
sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• Willing to work in Imus, Cavite
• Must be willing to work on graveyard shift
• Full time positions available
HOW TO APPLY:
Send your updated resume to [email protected]

COMPANY ADDRESS: Callmax Solutions
4th-floor DCR Center Bldg., Bayan Luma II, Emilio Aguinaldo Highway, Imus, Cavite, 4103
(same building with BDO Bank - former PCI, in front of PRO-Friends office near Pag-Ibig Fund and Lumina Mall)