CUSTOMER SERVICE REPRESENTATIVE - PORTUGUESE SPEAKER GHSKMG

Email: [email protected]
To inquire text: 0977-835-1396
For faster processing look for Ms. Kitty
Office Hours: 9:00 am - 5:00 pm Monday to Friday
Dayshift | Urgent Hiring


Qualifications:

• >2 years IT Service Desk experience
• Vocational qualification (MCP or equivalent)
• University level education
• Fluent in both English and Portuguese
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
• Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint – at least to version of Office 2010
• Good understanding of PC hardware set-up and configuration
• Willing to work on shifting schedule

Job Description:

• To provide 1st line technical support; answering support queries via phone and email, or other communication solutions (Eg. Chat, self service Portal)
• Provide high level professional IT services in an efficient manner
• Maintain a quality business relationship with all customers
• Make effective use of procedural, informational, and technical documentation
• Share knowledge with other team members as appropriate

Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines